Version 2026-09-30 · Last updated 30 September 2026
These terms govern your use of Lowen's Tides. They apply together with our Privacy Notice, which explains how we handle your personal data. By joining the waitlist, starting a trial or taking out a subscription, you accept these terms.
The service provides coastal information for general guidance only and must not be relied on for navigation or safety; you may cancel at any time; you have a statutory right to cancel a paid subscription within 14 days, and we will refund a first payment in full within that period; nothing in these terms affects your statutory consumer rights.
Lowen's Tides is operated by Brewyon & Co Ltd, a company registered in England and Wales, company number 17343425, with its registered office at 66 Paul Street, London EC2A 4NA. Contact: josh@brewyon.com.
Lowen's Tides provides United Kingdom coastal information — tide predictions, weather, sea temperature, sun times, bathing-water classifications and sewage-spill reports — delivered over WhatsApp and through a companion web page. The information is drawn from third-party sources, including the UK Hydrographic Office, Open-Meteo, the Environment Agency and the water companies' Stream service. We select reputable sources, but we cannot guarantee that the information is complete, current or accurate.
The service is provided for general information only. It is not a navigation or safety product, and it must not be relied upon for any decision that affects your safety on or near the water. Conditions at sea change quickly and can differ materially from any forecast or prediction. Always consult official sources and exercise your own judgement. In an emergency at sea, call 999 and ask for the Coastguard.
Spill alerts report what a storm-overflow monitor is doing. They are not a statement about water quality, and they are not advice about whether to enter the water.
You must be at least 16 years old to use the service. By accepting these terms you confirm that you are.
The service runs on WhatsApp, so there is no account to create and no form to complete. You enter into this agreement by sending us a message that confirms you accept these terms, after we have shown them to you. We keep a record of the version you were shown, the wording you were given and the message you sent, and you may ask us for a copy of it at any time.
Joining the waitlist is free and creates no obligation on either side. The data we hold about waitlist members, and how to leave the waitlist, are set out in the Privacy Notice.
Once you have access, Lowen replies to what you ask. In addition, and only as you have set them:
You control all of it from WhatsApp:
| Send | Effect |
|---|---|
| updates off | Stops the digest and the occasional messages |
| no alerts | Stops spill alerts |
| STOP | Stops everything, permanently, and removes you |
STOP is always honoured in full and takes effect immediately. If you have a paid subscription when you send it, stopping the messages does not by itself cancel your subscription or stop future payments — see section 7 for how to do that. We will tell you so at the time.
Your phone number identifies your account. Your personal web page is reached by a private link: keep it confidential, as anyone who holds it can view your saved locations. Use of the service must be personal and non-commercial, and is subject to fair use — currently up to 20 lookups per day. You must not use automated tools against the service, interfere with its operation, resell it, or systematically extract or redistribute the data it contains. Tide predictions in particular are Crown copyright material licensed to us for the operation of this service, and may not be supplied onward.
Before you pay, we will tell you the plan, the total price including any tax, how often it renews and what it includes. Payment is processed by Stripe; we do not receive or store your card details. Stripe will send you a confirmation by email, which is your record of the contract.
New users receive a 14-day free trial. We do not take payment details for it, so it does not convert into a paid subscription on its own and cannot charge you. It is limited to one trial per person.
Unless stated otherwise at purchase, monthly plans renew each month and annual plans renew each year, until cancelled. Founder-rate pricing remains fixed for as long as that subscription remains active. We may change prices for future billing periods on at least 30 days' notice; price changes never apply to a period already paid for, or to an active founder-rate subscription.
Your statutory right to cancel. Because you buy at a distance, you have a legal right to cancel within 14 days, beginning the day after the contract is made, without giving a reason. You may use the form in section 13, but you do not have to — an email to josh@brewyon.com or a message to Lowen saying you wish to cancel is enough, as long as it is clear.
We start the service immediately so that you get what you have paid for straight away. We do not ask you to give up your cancellation right in exchange, and we will not reduce your refund for the days you have used it. If you cancel within those 14 days we refund your first payment in full, within 14 days of being told, by the means you paid.
After the first 14 days. You may cancel at any time from the link on your page or by contacting us. Monthly payments already made are not refunded, and access continues to the end of the paid period. Annual payments are not refunded in part. If we materially reduce the service during a period you have paid for, contact us and we will consider a fair partial refund.
Nothing in this section affects your statutory rights, including under the Consumer Rights Act 2015.
A gift purchase provides a single-use code granting twelve months of the service. Gift codes expire twelve months after purchase if unredeemed, have no cash value, and are refundable within 14 days of purchase provided the code has not been redeemed. Referral rewards are additional service time, not money; they have no cash value, and we may withhold or reverse rewards where we reasonably believe the referral scheme has been abused.
Where a donation pledge is displayed at the point of purchase, we will honour it as stated there. The pledge is a commitment made by us; it does not form part of the price or of the service supplied to you.
The service, its content, its character and its name belong to Brewyon & Co Ltd or its licensors. Tide predictions contain ADMIRALTY® data © Crown copyright, used under licence from the UK Hydrographic Office. Weather and marine data are provided by Open-Meteo; bathing-water data by the Environment Agency under the Open Government Licence; storm-overflow data by the water companies through Water UK's Stream service. Maps contain OS data © Crown copyright and database rights, supplied by Ordnance Survey® under the Open Government Licence v3.0. Place names and coordinates come from Nominatim, whose data is © OpenStreetMap contributors, available under the Open Database License. You receive a personal, non-transferable, revocable right to use the service. You acquire no rights in the underlying data beyond personal use.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by law. Subject to that: we are not liable for decisions made in reliance on the information we provide (see section 2); we are not liable for unavailability of the service, including where caused by WhatsApp, our suppliers or your network; and our total liability to you in any 12-month period is limited to the amounts you paid us in that period.
You may stop using the service at any time by cancelling your plan or sending STOP on WhatsApp. We may suspend or end your access for serious or repeated breach of these terms; if we do, we will refund any unused paid period unless the breach itself prevents us from providing the service. We may amend these terms from time to time. If a change materially affects you, we will notify you on WhatsApp at least 30 days before it takes effect, and you may cancel before it does.
You do not have to use this form, but you may. Complete it and email it to josh@brewyon.com.
To Brewyon & Co Ltd, 66 Paul Street, London EC2A 4NA, josh@brewyon.com:
I hereby give notice that I cancel my contract for the supply of the following service: Lowen's Tides.
Ordered on: __________
Name of consumer: __________
Phone number used with the service: __________
Address of consumer (if you wish to give one): __________
Date: __________
Complaints may be raised by email to josh@brewyon.com or by sending the word COMPLAINT on WhatsApp. We acknowledge complaints within 30 days and respond as quickly as we can after that. We do not currently use an alternative dispute resolution scheme. If we cannot resolve a complaint between us, you may take the matter to court.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, except that if you live in Scotland or Northern Ireland you retain the benefit of any mandatory consumer protections, and the right to bring proceedings, in your home nation. If any provision of these terms is found to be unenforceable, the remaining provisions continue in full effect.